What kind of bothers me is here a person comes on the board and on their first post screams bloody murder, we take the time to help them and they never come back or update their status, letting us know what happened. Heck, Jim even asked him where he is from so that if by chance he was in the same area, he could suggest he bring it in or tell him where he could get more help, face to face.
Previously, I would never have been able to say this, but because I own one, I will say it now... There are some types of people that should not purchase the Roland V-Accordions because they are simply too complex for them! Sure one can use them in their most basic, but if you are the kind of person that is easily intimidated by technology, yes, choose that acoustic accordion instead, you will be much happier.
This accordion, more than any other on the market demands that you have great amounts of patience, do a LOT of reading and even more experimenting. You must have an online (internet) presence and search and read. Join forums like this one and in the case if the V-Accordion, it's important to join the Roland Yahoo group and before posting read, read and read some more.
Just after I joined that group, I took about 5 days and read every post in the Roland and FR-8X forums. I looked at every video on YouTube and had read through the owners manual several times, and I did all this before I even received my V-Accordion!
It is interesting what you can learn, like for example, did you know that Roland has made available ALL of the sound expansions (what Ernie calls extra instrument sounds) for free? Just just need to know where to look.
Above all else, don't be afraid to use simple common sense! Are you having issues with your newly bought V-Accordion? Bring it back to the dealer you bought it from! It's not your job to fix it, it is theirs. Need help learning more about your instrument? Do what I suggested above.
I will be the first to tell you that 90% of all issues are user based due to lack of info or improper use, but there are legitimate issues possible as well.
This is why I decided not long after getting my "V" that I would one day soon make a video series on this accordion. I think I will start on it in March.